How to filter FedEx® billing notifications

EPISCS diligently tracks and monitors all shipment dispute activity on your behalf. The intent of this article is to outline the different methods to manage FedEx® billing notifications.

Pro tip

These FedEx® notifications do not need to be forwarded to EPISCS, as all related information is viewable online. You can safely ignore dispute emails sent via FedEx®.

Disable all notifications in FedEx® account

FedEx® email notifications can be turned off following these quick steps.

1. Log in to FedEx® Billing Online with username and password.
2. Tap Manage Account Settings under My Options tab.
3. Under Edit Preferences for the selected account uncheck the I want to receive notification emails for this account box.
4. Tap submit change button.

Create an inbox filter for FedEx® emails

Inbox filters run continuously and automatically in the background once put in place. No extra work is needed to manage. This is a good option if you still want to receive the emails, but prefer them to go in a designated folder within Gmail or Outlook.

Gmail filter

You can manage your incoming emails using the filters Gmail provides.

Use a specific FedEx® email to create a filter.

• Open Gmail on a desktop.
• Check the box next to the email you want.
• Tap More.
• Tap filter messages like these.
• Enter your specific filter criteria.

Outlook filter

Use a specific email to create a filter.

• In your Outlook inbox, select the message you want to create a rule for
• On the Home tab, in the Move group, select Rules.
• Do one of the following:
  • Select a suggested rule, choose a destination folder, and then select OK to complete the assignment of the rule.
  • Select Create Rule and go to the next step.

• In the Create Rule dialog box, under When I get email with all of the selected conditions, select none or one or more of the checkboxes.
• Under Do the following, select the check boxes for the action you want the rule to perform when the required conditions are met.
• Select the Move the item folder check box.
• Do one of the following:
  • Choose Select Folder and pick a folder that already exists.
  • Choose New to create a folder.

• Choose OK.
• In the notification box, do one of the following.
  • Select OK.
  • Select the Run this rule now on messages already in the current folder check box, and then choose OK.