How to see the customs duty billed to a shipment

Customer question

Where do I see the customs duty billed to a shipment inside the EPISCS customer dashboard?

EPISCS performs shipment auditing and parcel recovery on shipments sent internationally. Its expansion into international markets makes customs duty charges frequent.

Viewing customs charges in EPISCS

  1. Login to Your account.  
  2. Tap Shipping Details on left sidebar inside the EPISCS dashboard.
  3. Tap the Tracking Number.
  4. Tap the Shipping Cost details

Customer tip

This information is also available within the Reporting dashboard in various reports that are both interactive and exportable.

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