Insights

Express Parcel International, LTD dba EPISCS News Articles

How to apply customer account credits

The account credit feature allows Merchants to issue account credit to customers. These credits are automatically applied to future invoices...

Apply a waiver to a shipping account

You may have a current or future customer with contractual waivers on late shipments. The intent of this article is...

Steps to enable Carrier Agreement Compliance

EPISCS makes it easy to know if your customers are getting their deserved shipping discounts. Carrier Agreement Compliance (CAC) evaluates...

How to enable Strip invoices/payment info

The Strip Invoices/Payment Info feature is for merchants who bill customers for additional services outside of the EPISCS offerings and...

How to create CNAME records correctly

Registrars like Google tend to put the domain name at the End Data / Points To field. This creates issues....

Why Express Parcel International, LTD dba EPISCS is free

Some transportation management companies not only charge a monthly fee for their services but enforce a contractual agreement. That’s not...

How declared value is handled for claims

UPS® and FedEx® automatically protect shipments against loss or damage up to a value of $100 without a declaration of...

How to refund a customer credit card

The intent of this guide is to detail how to refund a customer’s credit card transaction. How to refund a...

How to use the Recovery Detail Report

The Recovery Detail Report can be found within the Reporting Dashboard. The intent of this article is to explain the...

Get started FREE

No credit card or software download required.

Tap to start
product tour