Detailed reporting service
Showcase refund potential
All shipments processed by EPISCS are included in the detailed reporting service.
No credit card or software download required.
Reports engineered to save you money on shipping
EPISCS’s detailed reporting service provides customers with online and exportable pdf documents that showcase shipping and auditing activities on FedEx® and UPS® accounts.
These reports:
- Give managers insight to operational efficiency in small parcel shipping.
- Showcase the refund potential available within a shipping account.
- Help perform rate negotiation on FedEx® and UPS® accounts.
- Make it easy to bill third-party shippers for unvoided shipping labels.
Reports with significance
Overview
EPISCS’s detailed reporting service helps managers drive operational efficiency in small parcel shipping. The intention of this page is to detail the different types of reports available within EPISCS, and suggest the application of each of these reports in lowering shipping costs.
Shipping activity reports
Shipment activity reports show the frequency of shipments and the amount spent on each service type over a historical period.
Reports included within shipping activity reports:
- Service type totals
- Service type by shipping account
- Service type details by statement
- Service type details by shipment
These reports are useful to better understand trends on shipping velocity and the costs by service type over time.
Late shipment reports
Late shipment reports show the number of late shipments over a historical period. Money back guarantee claims are filed for all shipments that are late automatically, thus late shipments and claims on late shipments are one in the same.
Reports included within shipping activity reports:
- Late shipment claim totals
- Late shipment claims by shipping account
- Late shipment claims by statement
- Late shipment claims by shipment
These reports are useful in identifying the number of late shipments. A metric that is useful in rate negotiation. Additionally, a list of the late packages helps customer service departments manage customer expectations on late packages proactively.
Refund credits reports
Refund credit reports showcase the confirmed credits secured back to shipping accounts by EPISCS.
Reports included within refund credit reports:
- Refund credit totals
- Refund credit by statement
- Refund credit by shipment
These reports are useful in identifying the number of late shipments. A metric that is useful in rate negotiation. Additionally, a list of the late packages helps customer service departments manage customer expectations on late packages proactively.
Non-shipped shipments reports
Non-shipped shipment reports detail the unused shipping labels within a UPS® account. The shipments tracked and recorded include shipping labels older than 30 days, with a status of unshipped and unvoided.
Reports included within non-shipped shipments reports:
- Non-shipped shipment by statement
- Non-shipped shipment by shipment
These reports are useful to see unused shipping labels and take action on those shipments to recoup the fees related to unused shipping labels.
Non-voided third-party shipping labels reports
Non-voided third-party shipping labels reports include unused shipping labels created by third-party shippers on a EPISCS customer’s UPS® account. The shipments tracked and recorded include shipping labels older than 30 days, with a status of unshipped and unvoided.
Reports included within non-voided third-party shipping labels reports:
- Non-voided third-party shipping labels by shipping account
- Non-voided third-party shipping labels by statement
- Non-voided third-party generated shipping label by shipment
These reports are helping in managing third-party shippers. Exportable lists of unused shipping labels makes it easy to create invoices for unused shipping labels. Historical figures provides trend analysis, important for tracking improvement in operational efficiency.
Cost per pound reports
Cost per pound reports detail the charges associated with each service type over a historical period. Actual weight and dimension weight metrics are both detailed within.
Reports included within cost per pound reports:
- Cost per pound by shipping account
- Cost per pound by shipment
This report is useful in carrier negotiation with FedEx® and UPS®.
Address correction reports
Address correction reports showcase the number of address correction charges over a historical timeline.
Reports included within address correction reports:
- Address correction totals
- Address correction by shipping account
- Address correction by statement
- Address correction by shipment
These reports help consolidate address correction charges across billing statements and organize the information in a way that allow invoices to be generated for incorrect addresses provided to your operation by your business partners.
Residential surcharges reports
Residential surcharges reports details the number of accessorial fees related to residential charges over a historical period. EPISCS files refund claims for these charges automatically.
Reports included within the Residential surcharge reports:
- Residential surcharges by shipping account
- Residential surcharges by statement
- Residential surcharges by shipment
These reports are useful in rate negotiation with FedEx® and UPS®.
Delivery methods
EPISCS provides views online for each of the detailed reports listed above. Additionally, each report can be exported in pdf or csv document types, making it easy to further manipulate the data provided within.
Reporting timeline
All shipments processed by EPISCS are included in the detailed reporting service. The start date of shipments analyzed and reported within is related to the registration date of a shipping account within EPISCS. Longer periods of historical information can be imported and analyzed upon request.