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Express Parcel International, LTD dba EPISCS News Articles

How to identify if the user is a linked user

The Linked User Feature makes managing customers’ accounts more efficient. As a merchant, you may want to view which users...

How to attach sales reps to customer accounts

makes it easy to attach sales reps (or agents) to customer accounts through user roles and the Linked User feature....

Disable or delete user on a customer account

A customer may need help disabling or deleting a user on their account. This article outlines how to easily delete...

How to download a consolidated report for a customer

Useful tip Advanced reports are found inside the customer report dashboard. All reports can be customized by file type, date...

amazon free christmas prime shipping, flex delivery and hiring thousands of drivers to deliver packages this holiday season

How Amazon is preparing for the 2018 holiday rush

Amazon is causing quite a stir in the news recently with its plans to dominate the holiday season. From free...

UPS braces itself for 12,000 Teamsters union workers to strike for freight

What UPS customers need to know about the Teamsters strike

United Parcel Service Inc (UPS) is warning its freight customers to find an alternative transportation plan due to the looming...

UPS and FedEx money back guarantee policy for holidays

How do the UPS and FedEx money-back guarantee policies work during the holidays?

UPS and FedEx both have strict guaranteed delivery times and offer a money-back guarantee on late packages. If packages are...

How to create a manual invoice

EPISCS supports its merchants and their unique business operations. As a merchant, you might offer services that extend beyond the...

How to fix the email address associated with another user

A customer’s account can be disabled in the system to stop all future audits and activity. Recently a merchant wanted...

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