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Express Parcel International, LTD dba EPISCS News Articles

Directions on generating a carrier agreement optimization NDA

The Carrier Agreement Optimization NDA is a document you can generate as needed to protect confidential information shared with other...

Directions on generating a CAO contract

This article the steps to create a CAO Contract within your merchant account. A Contract is downloaded to your browser...

How to generate a baseline report for carrier agreement optimization

This article details how to generate a baseline report and details the different types of benchmark reports and the uses...

Track landing page traffic with Google Analytics

As a reseller, you might want to run a marketing campaign on social media, through email or even paid ads....

How long do I have to report a lost or damaged package with FedEx®?

New customer? Tap here to sign up today for free. No credit card or software download required. If you have...

What do I do with my FedEx® packaging that’s reported as damaged?

If you received a damaged FedEx® package or contents make sure to keep all original packaging, including cartons and contents,...

How do I report a FedEx package as damaged?

This article details the manual five-step process to follow when damage occurs on a FedEx® package. Outlined below are the...

How do I file a claim for a damaged DHL® package?

This article details the process to file a claim with DHL® Express after a package has been damaged in transit....

Timeline of first refunds

The timing of refunds will vary across shipping carriers and accounts. Once the auditing process has begun, customers can expect...

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