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Express Parcel International, LTD dba EPISCS News Articles

Troubleshooting email confirmation for new account

The email sending service built into is highly dependable. Emails are sent within milliseconds from the system to the recipient...

How do I reset the password for a user?

The intent of this article is to detail how a merchant with admin permissions can reset the password for a...

How to filter UPS billing notification emails

How to filter UPS billing notification emails

performs a multipoint audit on each shipment to find any potential refund credits and completes all follow-up on refund disputes....

How to check lost or damaged claim status on a UPS® shipment

Shippers and receivers can check their claim status using the package tracking number. However, the tracking number will provide only...

Who can report a UPS® package as lost or damaged?

Either the shipper or receiver of the package can contact UPS® to report the package as damaged or lost. However,...

Can a lost or damaged claim be filed on UPS® international shipments?

It is possible to report a package as lost or damaged when delivered to an international location. However, UPS® has...

What do I do with my UPS® package that’s been reported as damaged?

When a package is reported as damaged, make sure to keep the original carton, its contents, and all packing materials...

UPS 2018 holiday shipping schedule for Christmas Thanksgiving and New Years

Get ahead of the holidays with UPS 2018 year-end shipping schedule

The summer sun is still shining, but the time to prepare for the holiday shipping season is fast-approaching. The holidays...

Void unused shipping labels

UPS charges for every single shipping label generated. So, if you, or a third-party shipper, don’t use or void the...

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