The intent of this article is to outline how credits are applied to your account. Contents General Direct Customer Merchant Staff Issue credits to
One customer recently asked, “Is there a way I can tell if we really did get the credits from FedEx® and UPS® that are
Billing adjustments related to service failure and overcharges are applied to shipping invoices as credits. This guide showcases how find these refund credits using
Verifying FedEx® and UPS® refund credits A screenshot is taken from the carrier’s online billing center that showcases the details of each refund, including