Enable the lost and damage service for a customer shipping account Private post. Password required. Read More
How do I file a claim for a damaged package? This article details the process to file a claim with DHL® Express after a package has been damaged in transit. Submit claim online Claims Read More
How do I report a package as damaged? This article details the manual five-step process to follow when damage occurs on a FedEx® package. Outlined below are the steps that are necessary Read More
Enable Lost and Damage The intent of this article is to give instructions on how to enable the Lost and Damage (LDS) feature. The attributes of each shipment Read More
What documents do I need to submit a lost or damaged claim? FedEx® To make the claim process as quick as possible, FedEx® may suggest uploading supporting documentation for the claim as soon as you get Read More